Tag Archives: Bureaucratization

The Good, the Bad and the Ugly of Localization

Localization — the agenda formerly intending a shift of humanitarian power?

The Good

The one year anniversary of the World Humanitarian Summit’s ‘Grand Bargain’ offers time to take stock of progress.    At a conceptual level, a key goal of the Grand Bargain is to drive the humanitarian sector towards the irrefutable good of contextualizing its work: re-imagining a humanitarian action that departs from top-down, cookie-cutter approaches and empowers programming that is borne in and is effective in meeting the needs of people within a specific context.  It will do so by shifting greater focus and cash to responders, a departure from a system based on the near monopoly of international aid conglomerates. We call this the localization agenda, even though a more neutral perspective would grasp the humanitarian system as already suffering from an over-localization (in the West).

The Bad

Let us imagine this contextualization in full bloom, a localization that moves beyond its current emphasis on the location of the funding recipient and beyond even the crucial focus on meaningful participation/involvement of local communities. To truly embody the shift in power first envisioned by the localization agenda, it should also comprise a locally-driven rethink of how to address people’s needs. How do we build the freedom for that rethink to occur? How do we avoid the seemingly unstoppable bulk transfer of managerial systems, best-practices and standardized (read: homogenized) methodologies that decontextualize humanitarian assistance in the first place?

This ongoing stampede of North-to-South ‘capacity building’ exercises risks producing globalization instead of localization, a kicking of the humanitarian can down bumpy local roads. [link] We already know the contents of this can — dozens of colourful guidelines on the same topic, neatly venned organizational processes and tick-box exercise after tick-box exercise to ensure quality control.  As the NEAR Network has declared: “Local actors have had more than 30 years of supposed capacity building and ‘partnership principles’ which has not resulted in any significant gains.”

This Trojan Horse of sectoral bureaucracy accompanies a more insidious globalization as local responders clamber for direct funding from Western donors. As I have written elsewhere, the prospect of local agencies tethering themselves to the soft power and avowedly self-interested geo-political ambitions of Western donor funding has already proven itself a debilitating experience for the Western INGO.  We must also guard against the globalizing effects of reducing localization to a donor-driven search for cheap labor, a rationale of efficiency gains by which localization reduces transaction costs by decreasing layers.

More deeply, localization must pierce the imposition of our (globalized) world view, and the universalist approach to exporting our truths, even where the underlying values may be universal in nature.  In other words, humanitarian ideals may be universal, but the architecture and processes designed to realize and defend those deals must be seen as a rather localized product of history and geography.  Let’s not confuse universal with sacred cow.

The Ugly

It has taken nine months of discussion to settle simple questions because they came burdened by complex institutional consequences: What is a local responder? What does ‘as directly as possible’ mean? To answer simply requires only an understanding of the catalyst for the localization push – the spectacular North-South power imbalance and inequitable distribution of resources within the humanitarian sector.  As it turns out, local responders were effectively shut out of owning the local response, even though often sub-contracted to deliver it. One stat summed up the embarrassing state of affairs: a mere 0.4% of international humanitarian assistance in 2015 went directly to national and local NGOs, a situation that makes global inequality look relatively tame.

The definitional debate, however, has compromised this clear intent. The accommodation of political and bureaucratic interests means that a local outpost of a billion-dollars-per-year INGO could be considered ‘local’, and that funding funnelled to local responders via the same old rent-extracting Western INGO intermediaries may count towards the Grand Bargain’s target of going 25 percent local (an issue still to be settled).

Proponents of localization take note.  Lesson 1: wealth and power are not so easily captured. Lesson 2: a logic of localization based on effectiveness and efficiency favors the status quo.

Lost in these debates over effectiveness and efficiency, lost in the scramble of trying to establish INGO standards of financial accounting in smaller, differently-developed local organizations, is any notion of localization as an ethical undertaking. The modern humanitarian sector is founded upon the principle of humanity, that a fundamental human dignity resides within each one of us.  There, we should house the right to self-determination and the ability to possess at least some degree of power over the forces affecting one’s life.

Enter the humanitarian machine at a time of crisis, wielding its monopoly power over decision-making as to who will live or die. That is an abusive power inhering in its unaccountable decisions as to who will and who will not receive aid.  That is a sovereign power being held by a non-sovereign body. It is time then for a realization that localization may or may not yield either effectiveness or efficiency, but those laudable goals should not be the standards by which it is ultimately judged. The ‘decolonization’ of humanitarian action constitutes an ethical mission, not simply a technocratic one; a transfer of power not merely from international to local agencies but from an alien civilization to a home society. Accepting such a meaningful transformation (read: loss) will not be easy for people like me. But our humanitarian action in their house? Time to admit that we haven’t exactly gotten it right, and the principle of humanity means that they should hold the power to get it wrong.

[7 July 2017.  In response to comments that the original blog misstated certain elements, changes were made to the second paragraph of The Ugly.]

WHS — Views from the outside.

[The World Humanitarian Hootenanny is over! Scorecards are popping up, from glowing to relatively unfavorable to stinging and everything in between.  I will be giving my take on some key issues in this and forthcoming blogs.  Like a friend not invited to a wedding, I can only offer my envious observations from afar.]

  1. The Three NGOs We Need

The prominence of the localization agenda has been touted as a key WHS success, with the golden statue being awarded to the Grand Bargain. That recalibration of humanitarian financing includes the highly praised central commitment “to channel 25 per cent of financing to national and local responders as directly as possible by 2020.”

Will moving money from major donors to national governments and local NGOs contribute to empowerment? It might. But the politics of aid may not be so kind. Rule #1: there is no such thing as a free lunch. That point aside, localization seems to have been reduced to this ‘groundbreaking’ shift of funds, which may actually divert attention from a much broader local empowerment.  To begin with, the management of this new financial windfall – the bureaucratization and proceduralization which it will require – seems poised to become the core business of the humanitarian sector over the next several years. Empowerment? Be careful of what you wish for (the subject of a future blog).

Looked at from within the sector, for meaningful localization to occur, the system essentially needs to empower people against itself. That, of course, runs contrary to the working of most systems, which is why the humanitarian sector has been characterized by such a grotesquely lopsided north-to-south grip on power. Beyond funding, how might the system contribute to local empowerment? With hundreds of NGOs essentially duplicating one another in terms of service delivery, here’s my list of the three agencies that have long been missing from the sector.

  1. Fundraising without Borders. Rather than tie local NGOs and civil society actors into the institutional funding mechanisms that have so effectively gutted the independence of Western NGOs, the aim of FWB would be to support (1) the development of fundraising within the local context and (2) entry into the well-established fundraising markets of the West.
  2. Image Rescue Committee. The IRC would function as a communications and promotions department for local response to crisis, be it civilian, NGO or governmental. The aim is to counter the skewed narrative delivered by the humanitarian sector – one that disempowers everything local by promoting a dated, warped tale of how they have been (heroically!) saved by the Western intervention.
  3. No-Mercy Corps. According to their own reports, international actors have worked for decades towards empowerment of the marginalized, poverty-stricken and oppressed populations of the global south. And yet not one has focused on empowerment against one of the most powerful and undemocratic forces impacting on their lives, the aid sector itself. Ending this Uncle Tomist free ride, NMC would work to create a set of local mechanisms or bodies (external to the sector) that build control and accountability over the aid sector’s interventions.

Three magic bullets to deliver on the promise of localization? Not at all. Perhaps more important than the potential of FWB, IRC and NMC to empower local responders and communities in the future is what their absence says about the past. Why is it that these organizations, designed and resourced to stand up to the humanitarian oligopoly, do not exist?  Why did the humanitarian ecosystem** not give rise to these rather obvious aid functionalities? Because Grand Bargain or not, the architecture, incentives, power dynamics and culture of the aid system all push in a different direction.  And that is one problem the WHS should have been busy addressing.

** Actually, FWB and NMC would better suit the development community, that has long missed out on opportunities to exploit the humanitarian field for its development gains – see here, here or here.

[Over the weekend, I hope to put some flesh on FWB, IRC and NMC, so that post is coming.]

Three Big Questions for the World Humanitarian Summit

The World Humanitarian Summit is this month. The UN Secretary General’s report One Humanity: Shared Responsibility forms the basis of Summit. The report announces a new direction, or at least the aspiration for a new direction. There’s a lot to like. There are also questions that come to mind.

Big Question 1: When it comes to upholding the cardinal rules of war, is it good enough that states may (or may not) reaffirm their commitment to their past commitments?

Follow up questions:  Faced with ever more widespread disregard for existing obligations under international humanitarian law and an ascending moon of impunity, shouldn’t humanitarian actors be aggressive, fighting for more than a recommitment & photo op session?  Why does the Summit feel more like a kumbaya moment than a protest one? In its kumbayaness, does the humanitarian sector not show more solidarity towards the system of powerful states than to the people suffering unfathomable deprivations generated and sustained by that system of states? What is the cost of the sector accepting vast amounts of its funding from states that routinely violate fundamental humanitarian norms or fail to uphold them? Is it not time for humanitarians to rethink rather than solidify their close cooperation and partnership with all states?

The question not being asked: Given trending global norms of violence against civilians, blockages/abuse of humanitarian aid, and impunity, and given the humanitarian sector’s two decades of growing central role in all this crisis, is it not time to examine our (wishful) framing of the problem as an external one?

Big Question 2: Is ‘ending need’ a humanitarian goal?

Follow up questions:  What does it mean that the UN Secretary General proposes to make humanitarian action accountable to the Sustainable Development Goals? Isn’t that what development efforts aim to do, while humanitarians address the consequences in the meantime?  Where is the (humanitarian) opposition to the SG moving the sector’s goalposts? What happens to access if humanitarians are asked to end need by addressing the underlying politically-charged power dynamics of poverty, inequality, marginalization and war?  Does getting rid of the humanitarian – development divide actually require erasing the distinctions between the two?  Are the two really nothing more than ‘artificial institutional labels’?  What does it mean to place paramount emphasis on reinforcing national authorities when such a large chunk of humanitarian aid responds to conflicts involving those same authorities?

The question not being asked: What political and economic forces are driving the redefinition of humanitarian action as a subsidiary of state-building and development work (and what are humanitarian actors going to do about it)?

Big Question 3: Is it possible that major donors will invest in humanity differently than they have been able to do in the past?

Follow up questions:  How does the ‘Grand Bargain’ on humanitarian financing propose to reverse recent trends in funding when other efforts, notably the Good Humanitarian Donorship Agreement, have not? More importantly, why didn’t that 2003 agreement work? In other words, how does the ‘Grand Bargain’ alter the political commitments of the major donors (e.g., to aid oversight committees and voters in their home societies) that have pushed aid funding towards short-term, project-based grants, direct links to homeland national/security interests, supply-based targets rather than human-based needs, ‘value for money’, etc.?  Are the major donors ready to overhaul their policies and organigrams to make this work? What of the heavily bureaucratized grant reporting that has evolved to demonstrate to voters that their taxes are well spent in these days of austerity – how in real terms do we arrive at significant direct funding to local NGOs?

The question not being asked:  Given decades of humanitarian actors blaming their inaction on the lack of external funding, what is Plan B in terms of humanitarian organisations taking responsibility for their financial (and hence operational) independence?

Bonus Question: Why is this billed as a World Humanitarian Summit?

Bonus Answer:  The Summit is not about humanitarian action (as I first expected it would be).  This Summit is primarily about preventing and ending humanitarian crisis, not alleviating its impact on people.  Good.  But that is a story of war, politics, development, marginalization, inequality, or even gender and ethnicity and culture.  I see that states will be at the Summit. I know that humanitarians have booked their tables.  Who else? Has the development sector mobilized? How about the peace and reconciliation communities?  Human rights and global justice agencies? Civil society organizers? Forget the H in WHS, this is their Summit too, because while humanitarians fix people caught in crisis, we need completely different actors to fix the crisis itself.

Double Bonus Question: Does anybody have any idea what is going to come out of the Summit?

Double Bonus Answer: Not me.

Ebola: Lessons not learned

[Thanks to Aid Leap for publishing this on their website. Check it out here, along with lots of excellent thinking on aid.]

Tomorrow will mark 42 days since the last new case of Ebola in Sierra Leone, meaning the country will join Liberia in being declared Ebola-free. That brings the world one step closer to a victory over Ebola the killer.

But Ebola has another identity – messenger. We listened. It told us that many aspects of the international aid system are not fit for purpose. Many – too many – of the problems the outbreak revealed are depressingly familiar to us.

Pre-Ebola health systems in Sierra Leone, Guinea and Liberia were quickly overwhelmed and lacked even basic capacity to cope with the outbreak. The World Health Organisation (WHO) failed to recognise the epidemic and lead the response, and international action was late. Early messaging around the disease was ineffective and counterproductive. There was a profound lack of community engagement, particularly early on. Trained personnel were scarce, humanitarian logistics capacity was insufficient and UN coordination and leadership were poor.

The lessons learned should also come as no surprise: rebuild health systems and invest in a ‘Marshall Plan’ for development; make the WHO a truly robust transnational health agency and improve early warning systems; release funds earlier and make contracts more flexible; highlight what communities can do, and engage with them earlier. Except these lessons learned haven’t really been learned at all: they are lessonsidentified repeatedly over the past decades, but not learned. 

Why is the system almost perfectly impervious to certain lessons despite everyone’s good intentions? The short answer: these lessons are too simplistic. They pretend that the problem is an oversight, a mistake to be corrected, when in fact the system is working as it is ‘designed’ to work.  The long answer: what is it about the politics, architecture and culture driving the aid system that stops these lessons from becoming reality?

Take a simple idea, like reconstituting the WHO as an intragovernmental agency with a robust mandate to safeguard global public health, and the power to stop an outbreak like Ebola. Sounds great, but not new. So it also sounds like wishful thinking. It does not address the inherent tension between sovereignty and transnational institutions.

Think of it this way: the more robust an institution, the more of a threat it poses to the individual states that are its members, and hence the greater incentive for those states to set limits to its power. WHO was ‘designed’ not to ruffle feathers.

A robust WHO? Can you imagine the WHO ordering the US or UK governments to end counterproductive measures such as quarantining returned Ebola health workers or banning airline flights to stricken countries? It will never happen.

Here is the true lesson to be learned: at a time of public fear and insecurity, it would be political suicide for any government to allow such external interference. The problem isn’t the institution, it only looks like it is; the problem is the governments that comprise it. That is not to say that WHO cannot and should not be improved. It is to say that the solution proposed cannot address the fundamental problem.

Or take a complex idea, such as community engagement. Our Ebola research found that the ‘early stages of the surge did not prioritise such engagement or capitalise on affected communities as a resource’, a serious omission that ultimately contributed to the spread of the disease, and hence a key lesson learned (see e.g., this Oxfam article).

Disturbingly, this is a lesson with a long history. Here, for example, is what the Inter-Agency Standing Committee (IASC) found in evaluating the international response to the 2010 earthquake in Haiti. The relevance, virtually word for word, to the situation in West Africa speaks for itself:

The international humanitarian community – with the exception of the organisations already established in Haiti for some time – did not adequately engage with national organizations, civil society, and local authorities. These critically-important partners were therefore not included in strategizing on the response operation, and international actors could not benefit from their extensive capacities, local knowledge, and cultural understanding … This is not a new observation. Exclusion of parts of the population in one way or another from relief activities is mentioned in numerous reports and evaluations.

Why is this lesson so often repeated and so often not learned? Does the answer lie in an aid culture where ‘taking the time to stop and think – to comprehend via dialogue, engagement and sociological research – runs counter to the humanitarian impulse to act’? Our report also discusses a greater concern: the degree to which people in West Africa were treated ‘as a problem – a security risk, culture-bound, unscientific – to be overcome’. 

The ‘oversight’ is hardly an oversight: people in stricken communities ‘were stereotyped as irrational, fearful, violent and primitive; too ignorant to change; victims of their own culture, in need of saving by outsiders’. Perhaps that clash of cultures highlights why we should not expect community engagement to spontaneously break out simply because the problem has been recognised.

Powerful forces work against aid actors engaging with the community during an emergency, leaving us with a lesson that has not been learned even after years of anguished ‘never again’ promises to do better.

Lessons learned are where our analysis of the power dynamics and culture of the international aid system should begin, not where it ends.

Looking in the 2020 Mirror

Lots of aid pundits out there looking into the future.  Back in May Kate Gilmore (formerly Amnesty Int’l) asked me to write a 2020 scenario for the =mc website. The basic question: What will the international NGO look like in 10 years? I figure I can keep running this piece for another eight years or so (read: I was too lazy this weekend to come up with something new). Here it is. 

Hear ye! Hear ye! The Golden Era of the Western-based global NGO is
grinding to a halt. By 2020 we will either have re-birthed ourselves or
joined the cassette tape, Vanilla Ice and the stegosaurus. While it is
undoubtedly a mistake to treat the Western, global NGO as a
homogenous, static set of entities, extrapolating from the trends of
today yields a few broad-brushed predictions of life in 2020…

Click here for a link to Scenarios for Change, where you can find the full text of my prediction.